To get started please email Borrowersupport@communityp.com and someone will get back to you with new log-on credentials for your account.
The Borrower Inquiry tool provides our customers with convenient and secure online access to a wealth of information about their loans including mortgage, escrow and reserve balances, loan status, payment history and much more. Log on from your computer, tablet or phone – your information is just a click or tap away.
*Please note that online bill payment for CPC customers is not yet available.
As part of our commitment to providing our borrowers with exceptional customer service, CPC recently engaged Spectrum Field Services, Inc. to perform annual and other periodic property inspections. Spectrum is a nationwide provider of residential and commercial real estate inspection services with more than three decades of experience.
Please be advised that representatives from Spectrum have begun contacting our borrowers on behalf of CPC via email and/or telephone, and you should expect to be hearing from them soon.
Should you have any concerns or questions after receiving an e-mail and/or telephone call from Spectrum, we encourage you to contact your CPC Portfolio Administrator at (212) 869-5300.